How are you managing change within your business? Change creates uncertainty, and failure to come to grips with perceived threats due to change restricts an organization’s ability to respond strategically.Let our team of consultants assist you with bespoke solutions to effectively meet these challenges.
There is nothing hit-or-miss about delivering excellent service. Your business can provide a different customer experience and create a sustainable competitive advantage. With the assistance of the team at HOWES INC, make delivering service excellence your long-term differentiator.
HOWES can assist you in achieving excellence in service delivery. This workshop is designed to provide management with the tools and strategies to integrate staff into an enabling environment that promotes commitment to the delivery of service excellence.
Human Capital Development is about recruiting, supporting and investing in your people.An investment in training is one of the means to enhance Human Capital which is representative of the knowledge, skills and abilities that make it possible for persons to do their jobs.
Good communications are required to achieve coordinated results. Successful organizations rely on their personnel having clear, effective communication skills that help constructive working relationships. We at HOWES can provide the necessary techniques and tools to enhance communication and interpersonal skills within your organization.
Let's face it, we can all do with some extra time to complete the many things we have to do! This Personal Development Programme provides a sound practical basis for individuals to take full control of their time, thereby improving productivity and maintaining an excellent "work life balance".
Conflict is an inevitable result of progress and change, and it can and should be used constructively. Inappropriately managed, conflict can have a significant negative impact on your business operations. This participative programme guides participants in analyzing various types of conflict situations and explores techniques for responding to each of them.
A primary function of the human resource development (HRD) process is its contribution towards the achievement of individual, organizational and societal objectives. Embracing the latest principles and practices, this modular programme focuses on component elements of HRD, and essential supervisory management skills.
If managers are to make the most effective use of staff, an understanding of team dynamics is critical. Building effective and motivated teams is vital for the success of your organization. This modular programme explores issues within the business environment, where successful outcomes will depend upon the contribution of every team member.
Performance management is NOT an annual appraisal. It encompasses the development of people within your organization and concentrates on the entire spectrum of performance and developmental issues. This module is designed for managers, supervisors team leaders and human resource personnel.
